CrownBD takes your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a CrownBD player in Bangladesh.
Last updated: 1 January 2025
Six things CrownBD does to keep your personal data safe and your privacy intact.
Every connection to CrownBD is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are encrypted in transit and at rest. Nobody intercepts your data on the way to our servers.
CrownBD does not sell, rent, or trade your personal data to any third party for marketing purposes. The data you share with CrownBD stays with CrownBD, used only for the purposes described in this privacy policy.
CrownBD only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We don't collect data just because we can — every data point has a clear purpose.
Access to player data within CrownBD is restricted on a need-to-know basis. Only staff members who require access to perform their job function can view your personal information. All access is logged and audited.
CrownBD gives you the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time. Your data belongs to you — CrownBD just looks after it.
CrownBD uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. We don't use third-party advertising cookies. You can manage cookie preferences through your browser settings.
CrownBD operates the online gaming platform at crownbd.io and is committed to protecting the privacy of every player who uses our services. This Privacy Policy explains how CrownBD collects, uses, stores, and protects your personal data when you register an account, make a deposit, play games, or contact our support team.
By creating a CrownBD account or using any part of the crownbd.io platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how CrownBD handles your data, please do not use the platform.
Short version: CrownBD collects only what it needs, uses it only for legitimate purposes, never sells it, and gives you full control over your own data. The details are below.
CrownBD collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from payment providers.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you at registration or verification |
| Contact Data | Mobile number, email address | Provided by you at registration |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Provided by you and payment processors |
| Technical Data | IP address, device type, browser, operating system | Automatically collected when you use CrownBD |
| Usage Data | Games played, bets placed, session duration, login times | Automatically collected during platform use |
| Communications Data | Support chat transcripts, emails sent to CrownBD | Generated when you contact CrownBD |
CrownBD does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.
CrownBD uses your personal data for the following purposes. Every use has a clear reason — we don't process data without a legitimate need.
Marketing opt-out: You can unsubscribe from CrownBD marketing messages at any time by clicking the unsubscribe link in any email or by contacting support at [email protected].
CrownBD processes your personal data on one or more of the following legal grounds:
CrownBD does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually required to protect it.
No advertising networks: CrownBD does not share your data with advertising networks, data brokers, or social media platforms for targeting purposes.
CrownBD uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. Here is what we use and why:
| Cookie Type | Purpose | Can You Disable? |
|---|---|---|
| Essential | Keep you logged in, maintain your session, process transactions | No — required for CrownBD to function |
| Functional | Remember your language and display preferences | Yes — via browser settings |
| Analytics | Understand which pages and games are most popular, improve performance | Yes — via browser settings |
CrownBD does not use third-party advertising cookies or tracking pixels that follow you across other websites. You can manage or delete cookies through your browser settings at any time, though disabling essential cookies will affect your ability to use CrownBD.
CrownBD retains your personal data for as long as your account is active and for a period after closure as required by law. Specific retention periods are as follows:
When data is no longer required, CrownBD securely deletes or anonymises it so that it can no longer be linked to you as an individual.
CrownBD implements technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your CrownBD account has been compromised, contact support immediately at [email protected] and change your password.
Data breach notification: In the unlikely event of a data breach that affects your personal data, CrownBD will notify you as required by applicable law, including the nature of the breach and the steps we are taking to address it.
As a CrownBD player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".
CrownBD will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.
Identity verification: To protect your privacy, CrownBD will verify your identity before processing any data rights request. We may ask you to confirm details associated with your account.
CrownBD is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use CrownBD or provide any personal information to us.
If CrownBD becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on CrownBD, please contact us at [email protected] so we can investigate and take action promptly.
CrownBD may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.
For significant changes that affect how we use your data, CrownBD will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how CrownBD protects your data.
If you have any questions, concerns, or requests relating to this CrownBD Privacy Policy or the way we handle your personal data, please get in touch:
For general questions about your account or the platform, visit our FAQ page. For information about how CrownBD handles responsible gaming, visit the Responsible Gaming page.
Reminder: This Privacy Policy was last updated on 1 January 2025. Always check this page for the most current version before using CrownBD.