Legal

CrownBD Terms and Conditions

These terms govern your use of the CrownBD platform. Please read them carefully before registering or placing any bets. By creating an account on CrownBD, you agree to everything set out here.

Last updated: 1 January 2025

What You Need to Know About CrownBD Terms

These six points summarise the most important parts of the CrownBD Terms and Conditions. The full terms follow below.

You Must Be 18 or Older

CrownBD is strictly for adults. You must be at least 18 years old to register and play. CrownBD reserves the right to request age verification documents at any time and will close accounts that cannot confirm eligibility.

One Account Per Person

Each player is permitted one CrownBD account. Duplicate accounts will be closed and any balances forfeited. If you have lost access to your account, contact CrownBD support — do not create a new one.

Bonus Terms Are Binding

All CrownBD bonuses come with wagering requirements and eligible game restrictions. Attempting to withdraw bonus funds before meeting the wagering requirement will result in the bonus being removed from your account.

Withdrawals Go to Verified Accounts

CrownBD only processes withdrawals to payment accounts registered in your name. You cannot withdraw to a bKash or Nagad account that belongs to someone else. Verification may be required before your first withdrawal.

Fraud Results in Immediate Closure

Any attempt to manipulate games, exploit technical errors, use fraudulent payment methods, or collude with other players will result in immediate account closure and forfeiture of all balances. CrownBD monitors all activity.

Responsible Gaming Tools Available

CrownBD provides deposit limits, session reminders, cooling-off periods, and self-exclusion. These tools are available to every player at any time. CrownBD encourages all players to use them proactively.

01 Acceptance of Terms

By accessing or using the CrownBD platform at crownbd.io, registering an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and CrownBD.

If you do not agree with any part of these CrownBD Terms and Conditions, you must not use the platform. Continued use of CrownBD after any update to these terms constitutes acceptance of the revised version.

Important: These terms apply to all CrownBD players in Bangladesh, regardless of how you access the platform — whether through a browser on your phone, a desktop computer, or the CrownBD app.

02 Eligibility

To open and use a CrownBD account, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing CrownBD from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a CrownBD employee.
  • You must not have been previously excluded or banned from CrownBD.
  • You must be acting on your own behalf and not on behalf of any third party.

CrownBD reserves the right to request proof of age and identity at any point. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the original payment method where possible.

03 Account Registration

Each individual may hold only one CrownBD account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a violation of these terms and will result in all associated accounts being closed.

When registering on CrownBD, you are required to provide accurate and complete information. This includes your full name, date of birth, and a valid contact method. You are responsible for keeping your account information up to date.

You are solely responsible for maintaining the confidentiality of your CrownBD login credentials. Do not share your password with anyone. CrownBD will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your authorisation, contact CrownBD support immediately.

Note: CrownBD accounts are non-transferable. You may not sell, transfer, or assign your account or any account balance to another person under any circumstances.

04 Deposits and Payments

CrownBD accepts deposits via bKash, Nagad, and Rocket. All transactions on CrownBD are processed in Bangladeshi Taka (BDT). There are no currency conversion fees for players depositing in taka.

Minimum and maximum deposit limits apply and are displayed at the time of transaction. CrownBD does not charge a fee for standard deposits, though your mobile banking provider may apply their own transaction charges.

  • Deposits are credited to your CrownBD account balance in real time in most cases.
  • If a deposit does not appear within 15 minutes, contact CrownBD support with your transaction reference number.
  • CrownBD only accepts deposits from payment accounts registered in your own name. Third-party deposits are not permitted.
  • CrownBD reserves the right to return a deposit and request an alternative payment method if fraud is suspected.

By making a deposit on CrownBD, you confirm that the funds are yours and that you are not using any payment method that belongs to another person. Any deposit made using a fraudulent or unauthorised payment method will result in account suspension and the matter may be referred to relevant authorities.

05 Withdrawals

CrownBD processes withdrawal requests to bKash, Nagad, and Rocket accounts registered in the player's name. Withdrawals to third-party accounts are strictly prohibited and will be declined.

Standard withdrawal requests on CrownBD are processed within one hour for verified accounts during normal operating conditions. Processing times may be longer during periods of high demand or if additional verification is required.

  • A minimum withdrawal amount applies and is shown at the time of the request.
  • CrownBD does not charge a fee for standard withdrawals.
  • Withdrawal requests may be subject to identity verification before processing, particularly for first-time withdrawals or large amounts.
  • Bonus funds that have not met the applicable wagering requirement cannot be withdrawn.
  • CrownBD reserves the right to delay a withdrawal pending completion of verification checks.

Verification: CrownBD may request a copy of your national ID or other documents to verify your identity before processing a withdrawal. This is a standard anti-fraud measure and is not a reflection on your account standing.

06 Bonuses and Promotions

CrownBD offers welcome bonuses, reload bonuses, and other promotional offers from time to time. All CrownBD bonuses are subject to the specific terms attached to each promotion, as well as the general bonus rules set out here.

  • All bonuses on CrownBD are subject to a wagering requirement, which must be met before any bonus-derived winnings can be withdrawn.
  • Wagering requirements, eligible games, minimum odds, and expiry dates are stated clearly on each CrownBD promotion page.
  • CrownBD bonuses are intended for personal recreational use only. Systematic or professional exploitation of bonus offers is prohibited.
  • CrownBD reserves the right to withdraw a bonus offer, modify its terms, or cancel a bonus if abuse is suspected.
  • Only one welcome bonus is available per player, per household, and per device.
  • Bonuses cannot be transferred between CrownBD accounts.

If you do not wish to receive a bonus, you may opt out at the time of deposit. Once a bonus has been credited to your CrownBD account and wagering has begun, the bonus cannot be removed without also removing any associated winnings.

07 Game Rules and Fair Play

All games available on CrownBD — including Color Game, Crash, American Football, Darts, Leprechaun Riches, Jackpot Bingo, and Crazy 777 — operate using a certified random number generator (RNG). Game outcomes are independently audited and are not influenced by CrownBD or any third party.

Each game on CrownBD has its own set of rules, which are accessible within the game interface. It is your responsibility to understand the rules of any game before placing a bet. CrownBD is not responsible for losses resulting from a player's misunderstanding of game mechanics.

  • In the event of a technical error during a game round, CrownBD reserves the right to void the affected round and return stakes to players.
  • Bets placed after a game round has concluded will be voided.
  • CrownBD's decision on any disputed game outcome is final, subject to the formal complaints process.
  • The published Return to Player (RTP) figures for each game represent long-term statistical averages and do not guarantee individual session outcomes.

08 Prohibited Conduct

The following actions are strictly prohibited on CrownBD. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may result in legal action:

  • Creating more than one CrownBD account.
  • Providing false or misleading information during registration or verification.
  • Using software, bots, scripts, or any automated tools to interact with CrownBD games or systems.
  • Exploiting software bugs, glitches, or technical errors for financial gain.
  • Colluding with other players to gain an unfair advantage.
  • Using CrownBD for money laundering or any other illegal financial activity.
  • Depositing funds using a payment method that does not belong to you.
  • Attempting to reverse a legitimate transaction through your payment provider (chargeback fraud).
  • Harassing, threatening, or abusing CrownBD staff or other players.

CrownBD monitors all account activity and uses automated systems to detect suspicious behaviour. If your account is flagged, CrownBD may place a temporary hold on withdrawals while an investigation is conducted.

09 Account Suspension and Closure

CrownBD reserves the right to suspend or close any account at any time, with or without prior notice, if there is reason to believe that these Terms and Conditions have been violated, or if required to do so by law.

If your CrownBD account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If the closure is not related to a breach — for example, if you choose to close your own account — your remaining balance will be returned to your registered payment method after any pending verification is completed.

You may request the closure of your CrownBD account at any time by contacting support at [email protected]. If you are closing your account for responsible gaming reasons, CrownBD can also apply a self-exclusion that prevents re-registration for a specified period.

10 Responsible Gaming

CrownBD is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

Gaming on CrownBD should be an enjoyable activity, not a way to generate income or escape personal problems. If you feel that your gaming is becoming difficult to control, we encourage you to use the available tools or contact our support team for assistance.

  • Deposit limits can be set on a daily, weekly, or monthly basis.
  • Session reminders can be configured to alert you after a set period of play.
  • Self-exclusion is available for periods ranging from 30 days to permanent closure.
  • CrownBD will not send promotional communications to players who have self-excluded.

For more information, visit the CrownBD Responsible Gaming page.

11 Privacy and Data

CrownBD collects and processes personal data in accordance with its Privacy Policy. By using CrownBD, you consent to the collection and use of your data as described in that policy.

CrownBD uses your data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. CrownBD does not sell your personal data to third parties.

For full details on how CrownBD handles your data, please read the CrownBD Privacy Policy.

12 Limitation of Liability

CrownBD provides its platform on an "as is" basis. While we work hard to maintain uptime and reliability, CrownBD does not guarantee uninterrupted access to the platform and is not liable for losses resulting from technical outages, connectivity issues, or circumstances beyond our control.

CrownBD is not responsible for any financial losses incurred through normal gameplay. All betting and gaming activity on CrownBD carries inherent risk, and players accept this risk when they place a bet.

  • CrownBD's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim.
  • CrownBD is not liable for indirect, consequential, or punitive damages of any kind.
  • Nothing in these terms limits CrownBD's liability for fraud or wilful misconduct by CrownBD itself.

13 Changes to These Terms

CrownBD may update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. For significant changes, CrownBD will notify registered players via email or an in-platform notification.

Your continued use of CrownBD after any update constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using CrownBD and contact support to close your account.

14 Contact Us

If you have any questions about these CrownBD Terms and Conditions, or if you need to raise a complaint, you can reach our support team at any time:

CrownBD aims to respond to all formal complaints within 48 hours. If you are not satisfied with the outcome of a complaint, you may escalate the matter through the dispute resolution process described in our FAQ.

Reminder: These Terms and Conditions were last updated on 1 January 2025. Always check this page for the most current version before using CrownBD.

Ready to Play on CrownBD?

Now that you've read the CrownBD Terms and Conditions, you know exactly what to expect. Join over 500,000 players in Bangladesh and start playing today.

18+ only. Gambling can be addictive. Please play responsibly. Responsible Gaming